Incorrect description on displaypdfinline setting inside eforms-preferences.xml in FileNet eForms for P8 document

Technote (troubleshooting)


Problem(Abstract)

In the eforms-preferences.xml for FileNet eForms for P8, setting displaypdfinline parameter to true should enable the pdf opened without prompting, while it doesn't take effect in reality.

Symptom

After setting displaypdfinline parameter to true based on information in FileNet eForms for P8 document, PDF is still opened with prompting

Cause

The information for displaypdfinline parameter setting is incorrect in the document for FileNet eForms for P8


Diagnosing the problem

1. Set the displaypdfinline parameter as below in eforms-preferences.xml according to published document,

<preferences>

<displaypdfinline=true</displaypdfinline>

</preferences>

2. Restart web application server.

3. In Workplace or Workplace XT, select Test Form Template to open a form template in test mode, and click "PDF" button, the pdf is still opened with prompting.

Resolving the problem

1. Open the eforms-preferences.xml, modify the original setting as below:

<preferences>
<customer>
<displaypdfinline>true</displaypdfinline>
</customer>
</preferences>

2. Restart web application server.

3. In Workplace or Workplace XT, select Test Form Template to open a form template in test mode, and click "PDF" button, the pdf is opened without prompting.

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Document information


More support for:

FileNet eForms
Eforms for P8

Software version:

4.0.2

Operating system(s):

Windows 2000, Windows Vista, Windows XP

Reference #:

1637161

Modified date:

2013-05-21

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