Troubleshooting
Problem
A Tivoli Storage Manager server running on Windows fails to write to the volume history file.
Symptom
The server activity log shows the following errors :
ANR9999D_4146022061 WriteLine(icvolhst.c:6806) Thread<32>: Error Writing to output File.
ANR9999D Thread<32> issued message 9999 from:
ANR9999D Thread<32> 000007FEF6540669 OutDiagToCons()+159
ANR9999D Thread<32> 000007FEF653A0BC outDiagfExt()+fc
ANR9999D Thread<32> 000007FEF62BDE84 IcvhCloseFileQuery()+114
ANR9999D Thread<32> 000007FEF62C4AC5 icCheckBackupSeries()+1c15
ANR9999D Thread<32> 000007FEF62C63F0 icWriteVolumeHistory()+3c0
ANR9999D Thread<32> 000007FEF62C670A IcRefreshHistoryThread()+1ea
ANR9999D Thread<32> 000007FEF5D681E4 startThread()+124
ANR9999D Thread<32> 0000000074401D9F endthreadex()+43
ANR9999D Thread<32> 0000000074401E3B endthreadex()+df
ANR9999D Thread<32> 000000007747652D BaseThreadInitThunk()+d
ANR9999D Thread<32> 000000007780C521 RtlUserThreadStart()+21
ANR4510E The server could not write sequential volume history information to volhist.out. To restore the database, access to this file is required.
Resolving The Problem
The following should be checked to resolve this issue.
- Verify that the Windows account that is used to run the Tivoli Storage Manager server has proper authority to write to the volume history file. The default file is :
c:\program files\tivoli\tsm\server1\volhist.out - Verify that the account userid has authority to write in the same directory.
- Verify that there is enough free space available to write the file.
- If needed, specify a different volume history file with the VOLUMEHISTORY option, restart the Tivoli Storage Manager and run the BACKUP VOLHISTORY command to write the volume history file.
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Document Information
Modified date:
17 June 2018
UID
swg21636962