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Contributor will not open after install.

Question & Answer


Question

After installation of Planning, contributor will not launch, below is the error that appears. An error has occured whiel starting IBM COgnos Planning Administrator. Main form failed to initalize. Error details: unable to determine if the Planning Tables exist in Content Manager. Please ensure the planning service is running. Unexpected: missing HRESULT parameter.

Answer

Planning administration console service needs to be set to true in cognos configuration on one of the Planning servers. Please change the service from false to true and then save and then restart the service.

[{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21636864