A "No metadata found for installed package" message is seen by Installation Manager with WebSphere Enterprise Service Bus (WESB)

Technote (troubleshooting)


When you attempt to install WebSphere Enterprise Service Bus using Installation Manager and you select a destination node, you see an error that is similar to the following text: "No metadata found for installed package com.ibm.cic.agent"


The cause of this issue is missing metadata in the Offerings subdirectory of the Installation Manager data directory (IM_DATADIR).

Resolving the problem

To resolve this problem, complete the following steps:

  1. Locate the following files on a server where WebSphere Enterprise Service Bus installed correctly:
    • com.ibm.cic.agent
    • com.ibm.cic.agent

      You can find the files in the {IM_DATADIR}/installRegistry/metadata/Offerings directory.

  2. Copy the files to the server where the error occurred.

Note: The IM_DATADIR directory is usually C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager on Microsoft Windows operating systems and /var/ibm/InstallationManager on other operating systems.

Product Alias/Synonym


Document information

More support for:

WebSphere Enterprise Service Bus

Software version:

7.0, 7.5, 7.5.1

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:


Modified date:


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