The complete email address is not presented as an active hyperlink so unable to activate properly.
The wrong email address is provided in the email generated from the hyperlink.
The attribute was not properly defined.
Resolving the problem
You must have both the destination and linktext provided. You cannot just have the email address for the entry.
From the documentation:
To create a hypertext link:
1. To add a link that is the same as its destination text, enter the URL. For example, you could enter http://www.example.com. The link is displayed as http://www.example.com in the InfoSphere Business Glossary browser or IBM InfoSphere Business Glossary Anywhere.
2. To add a hypertext link for which the displayed link text is different than the destination text, and that can be a link to a file name, an e-mail address or a URL, use the following syntax:
[destination | linktext]
is the destination that you are linking to: either a Web address, a file or directory location, or an e-mail address.
is the text you that you want to display to glossary users that will link to the destination specified by destination.
Only the linktext will be displayed in the InfoSphere Business Glossary browser or InfoSphere Business Glossary Anywhere.
Note: The hypertext link will not function as a live link in the truncated version of a long or short description. Users must expand the description to see a working link.
To have the browser display the phrase "company home page" as a link to http://www.example.com, enter the following text:
[http://www.example.com | company home page or contact name]