IBM Support

Installing Rational License Key Server 8.1.3 on Red Hat Enterprise Linux 6.x 64 bit results in unresponsive install link

Troubleshooting


Problem

Attempts to install IBM Rational License Key Server (RLKS) 8.1.3 on Red Hat Enterprise Linux 6.x (RHEL) 64 bit results in the install link being unresponsive.

Cause

RHEL 6.x 64 bit does not contain the following RPM packages:

  • <libXtst-1.0.99.2-3.el6.i686.rpm>
  • <gtk2-2.18.9-4.el6.i686.rpm>

Resolving The Problem

Procedure:

Use the following commands to manually install the RPM’s on RHEL machine:

  • #yum install libXtst.i686

  • #yum install gtk2.i686


Note: The RPMs have dependencies while installing RLKS on RHEL 6.x 64 bit machines.

[{"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.1.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21636379