Perimeter Server install fails in SILENT mode

Technote (troubleshooting)


Problem(Abstract)

Install a PS in SILENT mode on a windows 2003 Server with following command string :-



C:\"Program Files"\Java\jdk1.6.0_24\bin\java -Xmx512m -jar C:\PS\ps_4060401.jar -f C:\PS\SYSU_PS_DEV_01.silent



The installation fails with error message:



Perimeter DMZ component Installation program

EXITING: java.lang.Exception: unknown option: ûf

Symptom

Perimeter DMZ component Installation program
EXITING: java.lang.Exception: unknown option: ûf


Cause

The '-' in '-f' in the install command string was a different hex character to the normal dash (hex 2D). It had hex character 96. Replace this character with dash (hex 2D) and install worked correctly.

Environment

Windows

Diagnosing the problem

Cut and paste the command string into a hex editor.

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Document information


More support for:

Sterling B2B Integrator
Installation

Software version:

5.2, 5.2.1, 5.2.2, 5.2.3, 5.2.4, 5.2.4.1

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1636167

Modified date:

2013-05-02

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