Crypto Message Service fails with error "All known Trusted Certificates have been used without verifying the signature"

Technote (troubleshooting)


Problem(Abstract)

Crypto Message Service fails with error "All known Trusted Certificates have been used without verifying the Signature"

The error occurs intermittently for different trading partners although other files from the same partners are processed with no errors

Symptom

Crypto Message Service fails with detailed error:-
<stage id="DetachedSignatureVerifierDT-37531" status="FAILED">

<exception-class>java.security.SignatureException</exception-class>
<exception-message>Failed to verify signature using
Certificate [XXXXXXXXXXXXXXXXXXXXXXXXX]</exception-message>
<exception-stack><![CDATA[
java.security.SignatureException: Failed to verify signature
using Certificate [XXXXXXXXXXXXXXXXXXXXXXXXX]
at
com.sterlingcommerce.woodstock.cryptomessage.SignatureVerifier.verifySignature(SignatureVerifier.java:204)
at
com.sterlingcommerce.woodstock.cryptomessage.DetachedSignatureVe
rifierDT.transform(DetachedSignatureVerifierDT.java:271)
at
com.sterlingcommerce.woodstock.packager.dataflow.DataFlowStage.d
oTransform(DataFlowStage.java:255)
at
com.sterlingcommerce.woodstock.packager.dataflow.DataFlowStage.a
ccess$1200(DataFlowStage.java:52)
at
com.sterlingcommerce.woodstock.packager.dataflow.DataFlowStage$6
.run(DataFlowStage.java:282)
at
com.sterlingcommerce.perimeter.api.scheduler.TaskNode.run(TaskNo
de.java:62)
at
com.sterlingcommerce.perimeter.api.scheduler.DebugPooledExecutor
$Worker.run(DebugPooledExecutor.java:784)
at java.lang.Thread.run(Thread.java:662)
]]></exception-stack>


Cause

This has been identified as a product defect under APAR IC91427

Resolving the problem

There is no workaround for this issue, a code change is required to fix the problem.
Please open a new PMR and refer to APAR IC91427 if this problem is experienced

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Document information


More support for:

Sterling B2B Integrator
Adapters

Software version:

5.2, 5.2.1, 5.2.2, 5.2.3, 5.2.4, 5.2.4.1

Operating system(s):

All

Reference #:

1635923

Modified date:

2013-05-01

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