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An Error occurred when accessing Backup and Restore

Technote (troubleshooting)


Problem(Abstract)

When accessing "Backup & Restore" in Cognos Express Manager the following Error will occour:

An Error occured
Null

Cause

The Backup is corrupted. This can happen with an incomplete run of the Backup Job.

Resolving the problem

Move/Delete the Backup Folder from the location <install_location>\IBM\Cognos Express Backups

Document information

More support for: Cognos Express
Cognos Express Manager

Software version: 10.1

Operating system(s): Windows

Software edition: All Editions

Reference #: 1635764

Modified date: 2013-04-29