Unable to open Analyst

Technote (troubleshooting)


Problem(Abstract)

When accessing Analyst, user receives the following errors:

Fatal Application Error. A Fatal Error has occurred in the startup
section of the application. The application will be terminated. Please
report the following information: Section: Message Init Could not read
file: C:\cognos\c10\bin\Language\English\adminbif.AMF.

renamed adminbifs.AMF to adminbif.AMF

Received the following error:

Fatal Application Error. A Fatal Error has occurred in the startup
section of the application. The application will be terminated. Please
report the following information: Section: Message Init Could not read
file: C:\cognos\c10\bin\Language\English\adminodb.AMF.

renamed adminodbc.AMF to adminodb.AMF.

Successfully accessed Analyst.

Symptom

Unable to open Analyst


Cause

Windows supports long file names up to 255 characters in length. Windows also generates an MS-DOS compatible short file name in 8.3 format to allow MS-DOS based or 16-bit windows based programs to access these files. When the 8.3 setting is enabled only short file names are generated. Therefore the long file name of adminbifs.AMF is shortened to adminbif.AMF and adminodbc.AMF is shortened to adminodb.AMF and this causes the error on startup as the file cannot be located as it does not exist under that name and Analyst is a 32-bit program and works off the long file name only. See the following link for further information:-

http://support.microsoft.com/kb/142982
How Windows Generates 8.3 File Names from Long File Names

Environment

EP 10.1.1

Windows 7 Professional Workstation


Resolving the problem

renamed adminbifs.amf to adminbif.AMF

renamed adminodbc.AMF to adminodb.AMF

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Document information


More support for:

Cognos Planning
Analyst

Software version:

10.1.1

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1635667

Modified date:

2013-06-19

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