IBM Support

Unable to open Analyst

Troubleshooting


Problem

When accessing Analyst, user receives the following errors: Fatal Application Error. A Fatal Error has occurred in the startup section of the application. The application will be terminated. Please report the following information: Section: Message Init Could not read file: C:\cognos\c10\bin\Language\English\adminbif.AMF. renamed adminbifs.AMF to adminbif.AMF Received the following error: Fatal Application Error. A Fatal Error has occurred in the startup section of the application. The application will be terminated. Please report the following information: Section: Message Init Could not read file: C:\cognos\c10\bin\Language\English\adminodb.AMF. renamed adminodbc.AMF to adminodb.AMF. Successfully accessed Analyst.

Symptom

Unable to open Analyst

Cause

Windows supports long file names up to 255 characters in length. Windows also generates an MS-DOS compatible short file name in 8.3 format to allow MS-DOS based or 16-bit windows based programs to access these files. When the 8.3 setting is enabled only short file names are generated. Therefore the long file name of adminbifs.AMF is shortened to adminbif.AMF and adminodbc.AMF is shortened to adminodb.AMF and this causes the error on startup as the file cannot be located as it does not exist under that name and Analyst is a 32-bit program and works off the long file name only. See the following link for further information:-
http://support.microsoft.com/kb/142982
How Windows Generates 8.3 File Names from Long File Names

Environment

EP 10.1.1

Windows 7 Professional Workstation

Resolving The Problem

renamed adminbifs.amf to adminbif.AMF

renamed adminodbc.AMF to adminodb.AMF

[{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21635667