Enterprise Content Manager for z/OS resource manager ICMMOSDI job failing with a 501 and -471.

Technote (troubleshooting)


Problem(Abstract)

The resource manager async delete job is failing on the logon to the library server with a 501 and a DB2 reason code -471

Symptom

ICMMOSDI job log ends with a rc-501 and a reason code of -471.


Cause

WLM of the library server is not running or available.

Environment

z/OS

Diagnosing the problem

Run the ICMMOSDI job with a level 15 log and review it and see the return and reason code from the logon attempt.

Resolving the problem

To resolve this issue, confirm if the WLM of the library server is up and running or not. If not, restart it. It is possible the ICMLOGON stored procedure is also stopped and needs restarting as a reason for this problem. Last, make sure you bound the async delete plan correctly. Use the remote bind job if the library server is remote from the resource manager.

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Document information


More support for:

Content Manager for z/OS
Resource Manager

Software version:

8.4, 8.4.0.1, 8.4.1, 8.4.1.1, 8.4.2, 8.4.2.1, 8.4.2.2, 8.4.2.3, 8.4.3, 8.4.3.1, 8.4.3.2, 8.4.3.3

Operating system(s):

z/OS

Software edition:

All Editions

Reference #:

1635457

Modified date:

2013-04-26

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