Approving test script causes the test script's clipboard to disappear

Technote (troubleshooting)


Problem(Abstract)

Approving test script in IBM Rational Quality Manager (RQM) causes the test script's clipboard to disappear.

Symptom

Steps to reproduce:

  1. Create new test script called hello world test script

  2. Change test script state to Ready to Review

  3. Change test script state to Approved

Expected Result: The test script's clipboard section is visible.

Actual Result: The clipboard section is not visible for the test script.

Cause

RQM is working as designed.

Resolving the problem

WORKAROUND

Do the following to enable clipboard for every state:

  1. Navigate to the admin panel for your RQM server

  2. Select your project area from the Project Areas menu

  3. Navigate to the Preconditions & Follow-up Actions section

  4. Click the Edit action for the Save Test Script precondition

  5. Remove the Disallow Saving of Test Scripts with State Approved or Retired precondition

  6. Click the Save button

Related information

Non-editable test script should display clipboard

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Document information


More support for:

Rational Quality Manager
WebUI

Software version:

4.0, 4.0.0.1, 4.0.0.2, 4.0.1, 4.0.2

Operating system(s):

Linux, Windows

Reference #:

1635082

Modified date:

2013-04-25

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