Git adapter administrators and users working with Gitweb or Gerrit projects containing National Language characters cannot use Microsoft Internet Explorer

Technote (troubleshooting)


Problem(Abstract)

If your Gitweb or Gerrit project name contains National Language characters, you cannot use Microsoft Internet Explorer to register, view, or update the project in the Git adapter administration pages or to show or add links in the Git adapter banner.

Symptom

When you use the Rational Adapter for Git administration user interface or the Rational Adapter for Git end user interface and Microsoft Internet Explorer 8.0 or 9.0, you cannot register a project with National Language characters and you cannot perform Show Links or Add Link on a project with National Language characters. The National Language characters in the project name URL cannot be handled by Microsoft Internet Explorer 8.0 or 9.0.

Some examples of errors for Gitweb or Gerrit project names with National Language characters:

  • If National Language characters are in the project name of a Gerrit project, and you choose to Show Links or Add Link, Microsoft Internet Explorer 8.0 or 9.0 displays "Loading..."
  • When using Microsoft Internet Explorer 8.0 or 9.0, if a registered project name has National Language characters in it and you are looking at the list of registered projects for a site in the Rational Adapter for Git administration page and try to view the details, it fails with this message:
          
    CRIGT0406E The Git project, üöçğşıÜÖÇĞŞİ, has not been registered with the Git adapter. An administrator must register the project.
  • When you try to register a Gitweb project with National Language characters, the Git adapter administration user interface returns an error that a X-Jazz-CSRF token must be made with the request.

Resolving the problem

WORKAROUND:

Administrators or users working with Gitweb projects or Gerrit projects containing National Language characters in the name must use Mozilla Firefox ESR 10 or ESR 17.0. Alternatively, administrators or users can rename the Gitweb projects or the Gerrit projects to not use National Language characters.


Related information

Latest support documents

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Document information


More support for:

Rational Lifecycle Integration Adapters
Rational Adapter for Git

Software version:

1.0, 1.0.0.1, 1.1, 1.1.0.1

Operating system(s):

Linux, Windows

Software edition:

Standard

Reference #:

1634967

Modified date:

2013-09-30

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