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IBM Worklight Server installation is blocked with DB2 Errors

Technote (troubleshooting)


The IBM Worklight Server installer attempts to ensure that specific databases exist. If the database is present, but access to the database produces an error, the Worklight Server installer blocks the "Next" button. This scenario prevents the user from moving forward to complete the installation.


An error message that is similar to the following text is displayed in IBM Installation Manager:

Cannot access database: WRKLGHT.
Details: [jcc][t4][2057][11264][4.7.85] The application server rejected establishment of the connection.

An attempt was made to access a database, WRKLGHT, which was either not found or does not support transactions. ERRORCODE=-4499, SQLSTATE-08004


The cause of the error might be in the version of the DB2 JDBC driver. For example, you might have chosen the DB2 JDBC server that is included in a DB2 release:

Resolving the problem

Newer fix packs of the DB2 JDBC driver might solve the issue. These fix pack drivers are available from the DB2 JDBC Driver Versions document.

Cross reference information
Segment Product Component Platform Version Edition
Mobile- Speech and Enterprise Access IBM Mobile Foundation Installation AIX, HP-UX, Linux, Solaris, Windows, 5.0.6,, 5.0.5,,,, 5.0 Consumer, Enterprise

Document information

More support for: IBM Worklight

Software version: 5.0,,, 5.0.5,, 5.0.6,

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Software edition: Consumer, Enterprise

Reference #: 1634901

Modified date: 19 April 2013

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