IBM Domino server crash when merging local id with id in idvault

Technote (troubleshooting)


Problem

IBM Domino server crash when merging local id with id in idvault

Cause

The crash happens due to null handle when merging local id with id in idvault

Diagnosing the problem

Windows Crash

############################################################
### thread 74/116: [ nSERVER: 0d30: 0d38] FATAL THREAD (Panic)
### FP=0x0e38dac8, PC=0x7c82845c, SP=0x0e38da58
### stkbase=0x0e390000, total stksize=262144, used stksize=9640
### EAX=0x000ee3b0, EBX=0x00000000, ECX=0x7d1ed7fc, EDX=0x0e38dab0
### ESI=0x000062e0, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
Flags=0x00000293
############################################################
[ 1] 0x7c82845c ntdll.KiFastSystemCallRet+0 (62e0,927c0,0,e38e050)
[ 2] 0x77e61c8d kernel32.WaitForSingleObject+18 (62e0,927c0,5,e38e26c)
@[ 3] 0x601b5794 nnotes.OSRunExternalScript@8+1300 (258,1)
@[ 4] 0x601b5c1f nnotes.FRTerminateWindowsResources+975 (1,1010,1,0)
@[ 5] 0x601b6048 nnotes.OSFaultCleanupExt@24+984
(af6a68,1010,0,0,0,e38e594)
@[ 6] 0x601b60ca nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 7] 0x601c1724 nnotes.OSNTUnhandledExceptionFilter@4+276 (e38f5cc)
@[ 8] 0x6018388d nnotes.Panic@4+589 (60d2531e)
@[ 9] 0x60187c93 nnotes.LockHandleExt@16+275 (0,e38f614,e38f618,0)
@[10] 0x60187e33 nnotes.OSLockObjectExt@8+35 (60fed968,60feda1a)
@[11] 0x60002b4e nnotes.OSLockObject@4+14 (0)
@[12] 0x603fb513 nnotes.ManifestGraph+275 (6bea026c,1,0,0)
@[13] 0x603fb711 nnotes.SecManifestVEGraph@8+97 (e38f8d4,6bea000c)
@[14] 0x6039483f nnotes.SECKFMMergeIDFilesExt@24+447
(0,0,187f2c4,60b6fac0,0,e38f704)
@[15] 0x60b8e35a nnotes.MergeFileImages@4+458 (366ecadc)
@[16] 0x60b8eeaa nnotes.IDVServerDialogSync@24+1306
(3692d4de,3692d4c8,1,366b0707,0,e38fa38)
@[17] 0x60b6d472 nnotes.Dispatch@24+274
(1,e38fa84,e38faa4,e38fc10,0,e38fa60)
@[18] 0x60b6fd27 nnotes.IDVServerDialog@16+359
(366b8aac,1,21980033,e38fc10)
@[19] 0x60b74bc9 nnotes.AuthServerDialog@12+89 (e38fb80,1,366b0000)
@[20] 0x600ca476 nnotes.AuthStateMachine@4+342 (e38fb80)
@[21] 0x60b52287 nnotes.AUTHProcessNetbfr@16+199
(21980033,10025de0,e38fe58,e38fc10)
@[22] 0x100217ca nserverl.DbServer@8+1226 (890f00ea,b25c0015)
@[23] 0x100371f5 nserverl.WorkThreadTask@8+1621 (10fcdbc,0)
@[24] 0x10001a2e nserverl.Scheduler@4+750 (0)
@[25] 0x6010d04f nnotes.ThreadWrapper@4+175 (0)
[26] 0x77e6482f kernel32.GetModuleHandleA+223 (0,0,0,0)

AIX crash

##################################
###### thread 72/134 :: server, pid=651268, tid=6311979, ptid=13622) ######
###################################
[1] 0xd0124374 _p_nsleep(??, ??) + 0x10
[2] 0xd0377844 nsleep(??, ??) + 0xa8
[3] 0xd0425354 sleep(??) + 0x58
[4] 0xd1845bac OSRunExternalScript(0x31116b90, 0x1) + 0x274
[5] 0xd1845324 OSFaultCleanupExt(0x0, 0x1000, 0x0, 0x0, 0x0, 0x0) + 0x290
[6] 0xd1846cfc OSFaultCleanup(0x0, 0x1000, 0x0) + 0x24
[7] 0xd22cf144 fatal_error(0xb, 0x3111796c, 0x311176e0) + 0x240
[8] <signal>
[9] 0xd01247d4 pthread_kill(??, ??) + 0x88
[10] 0xd0124244 _p_raise(??) + 0x88
[11] 0xd0377bd8 raise(??) + 0x2c
[12] 0xd16e9c98 Panic(0x31117c94) + 0xd4
[13] 0xd184fd48 LockHandleExt(0x0, 0x31118c74, 0x31118c70, 0x0) + 0x12c
[14] 0xd1850e00 OSLockObjectExt(0x0, 0x0) + 0x13c
[15] 0xd1850f10 OSLockObject(0x0) + 0x1c
[16] 0xd32f6f28 ManifestGraph(0x9fc5163c, 0x3c5f59b4) + 0x17c
[17] 0xd32f797c SecManifestVEGraph(0x31118ef8, 0x3c5f5234) + 0x60c
[18] 0xd19c2374 SECKFMMergeIDFilesExt(0x0, 0x0, 0xae0ce72c, 0xf0a648d8, 0x31118efc, 0x31118ef8) + 0x25c
[19] 0xd2e9eeec MergeFileImages(0x70329848) + 0x270
[20] 0xd2ea1b4c IDVServerDialogSync(0x70329608, 0x7032632c, 0x10001, 0x7070707, 0x31119370, 0x31119364) + 0x564
[21] 0xd2e8f8d8 Dispatch(0x7032632c, 0x10001, 0x7070707, 0x31119370, 0x31119364, 0x31119670) + 0x1c0
[22] 0xd2e92d6c IDVServerDialog(0x7032632c, 0x10001, 0x60d08, 0x31119670) + 0x2e0
[23] 0xd2f32dd0 AuthServerDialog(0x31119558, 0x10001, 0x0) + 0x18f8
[24] 0xd2e43574 AuthStateMachine(0x31119558) + 0x250
[25] 0xd1938a80 AUTHProcessNetbfr(0x60d08, 0x300067e4, 0x311198bc, 0x31119670) + 0x14c
[26] 0x10015b3c DbServer(0x33a599c, 0x1d69c8) + 0xbf4
[27] 0x100ad1c0 WorkThreadTask(0x2546c9, 0x0) + 0x90c
[28] 0x100c08ac Scheduler(0x0) + 0x294
[29] 0xd16efef4 ThreadWrapper(0x0) + 0x10c
[30] 0xd010d780 _pthread_body(??) + 0x118


Resolving the problem

This crash is reported to Lotus Quality Engineering under SPR # GTON83KEAN and is fixed in 852 or later


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Document information


More support for:

IBM Domino
Crash

Software version:

8.5, 8.5.1, 8.5.1.1, 8.5.1.2, 8.5.1.3, 8.5.1.4, 8.5.1.5

Operating system(s):

AIX, Linux, Solaris, Windows, Windows 64bit

Software edition:

All Editions

Reference #:

1634785

Modified date:

2013-04-24

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