Getting error when installing a fixpack: Error 1606. Could not access network location \\MachineName\SPSSmr_FMRoot

Technote (troubleshooting)


Problem(Abstract)

I am trying to install a fixpack on my web server but getting the following error: Error 1606. Could not access network location \\MachineName\SPSSmr_FMRoot

How can I get past this message?

Cause

The web server does not have direct access to FMRoot

Resolving the problem

Changing the path in the following registry key to one that is valid on the web server will fix the issue.

HKEY_LOCAL_MACHINE\SOFTWARE\SPSS\mrInterview\3\InstallOptions\FMRoot_UNC

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Document information


More support for:

SPSS Data Collection
Interviewer Server Administration

Software version:

6.0.1

Operating system(s):

Windows

Reference #:

1634757

Modified date:

2013-04-18

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