Unable to save via cube Manager 6.5 using web service

Technote (troubleshooting)

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The user receives an error message from end user's machine, 'Saving Failed. Would you like to continue?'

Click Yes and the below error message will show.


Message:There was an exception running the extensions specified in the config file. ---> Maximum request length exceeded.

Source: System.Web.Services

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Clarity.CubeManager.WebService.MdmWebService.MdmWebService.PersistDbInstance(String xmlDbInstance, String xmlConnectionInfo)
at Clarity.CubeManager.Management.AsynchInvoking.Invokers.WebService.SaveSchemaUsingWebService.OnInvoke()


The system appears to be a timing out when the user is attempting to hit save

Resolving the problem


<httpRuntime maxRequestLength="50000" />

The default size is 4MB. The value is in kilobytes.

After making the changes, please remember to reset IIS and retest:

- Launch MDM
- Set the MDM server URL,
- Choose web service option from Schema connection Mode,
- Click on test web service. If successful choose Integrated Security from the main connection screen

Document information

More support for:

Clarity 7
Clarity MDM

Software version:

7.0, 7.2, 7.2.1

Operating system(s):


Software edition:

All Editions, Standard

Reference #:


Modified date:


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