The IBM Rational Asset Manager (RAM) server cannot load and display its communities list.
Under Administration, the Communities list does not finish loading.
This issue occurs because the configured Web Server Path in communities.faces page is invalid. In RAM 188.8.131.52 and higher, RAM no longer allows users to access RAM through any host URI other one that is configured in the configuration page.
Resolving the problem
Follow these steps to resolve the problem.
- Login to Rational Asset Manager as an administrator.
- Go to Administration > Configuration.
- Go to Web Server Path and verify your server hostname and port.
The image below shows that the Web Server has a HTTPs Path, but the path has an unsecured port: 9080.
- Save your changes.
Note: If you use HTTPs protocol, the Web Server Path must have HTTPs and secured port. Also, you may select the “Use default” checkbox to correct the issue.
If the problem persists, contact IBM Support.