IBM Software Services for Business Analytics

Preventive Service Planning


Abstract

Get expert services focused exclusively on your upgrade IBM Cognos Business Intelligence v10.x.

Content

To help accelerate successful deployment of your upgrade, IBM Software Services for Business Analytics can work together with you to provide an upgrade service that best meets your needs. From on-site to remote upgrades, our flexible services will help you achieve your goals.

Our team works in close coordination with our Support, Education and Product Development organizations in planning and executing your upgrade.

Upgrade Assessment Service

Features:

  • Assess upgrade complexity and readiness
  • Identify upgrade options and alternatives
  • Determine your business priorities in upgrading and upgrade path options

Benefits:

  • Utilize IBM Cognos technical expertise in planning your upgrade
  • Leverage new IBM Cognos Business Intelligence V10.x software features sooner
  • IBM proven practices on upgrade projects

Additional information on the IBM Cognos Business Intelligence V10.x Upgrade Assessment Service.

Upgrade Planning Service

Features:

  • Customized scope and plan adapted to your upgrade strategy
  • Aligns your business priorities, IT requirements and upgrade goals to your upgrade plan 
  • Establish an environment(s) plan using IBM proven practices
  • Training plan designed to build necessary skills

Benefits:

  • Practical implementation plan and scope based on well-documented requirements
  • Access to IBM specialists who can help your planning and accelerate your upgrade
  • Earlier utilization of new IBM Cognos software features and options

Additional information on the IBM Cognos Business Intelligence V10.x Upgrade Planning Service.

Upgrade Initiate Service

Features:

  • Establish an Upgrade Environment
  • Determine your most suitable upgrade strategy
  • Sample pilot upgrade of existing IBM Cognos Business Intelligence V8 content

Benefits:

  • Installation and configuration of an IBM Cognos Business Intelligence V10.x Upgrade Environment
  • Proven practices from IBM specialists with information transfer on the upgrade process

Additional information on the IBM Cognos Business Intelligence V10.x Upgrade Initiate Service.

Upgrade Advisor Service

Features:

  • Provides expert guidance throughout your upgrade project
  • Upgrade approach specific to your business requirements and upgrade priorities
  • Offers advice about assessing and implementing the appropriate upgrade strategy
  • Includes a dedicated resource to aid issue resolution and provide go-live support

Benefits:

  • Access to a dedicated experienced upgrade resource
  • Reduce the time to go live, and improve the quality and reliability of your IBM Cognos 10 environment
  • Accelerated support case handling and resolution with proactive recommendations

Additional information on the IBM Cognos Business Intelligence V10.x Upgrade Advisor Service.

Engage Today

If your organization is considering or planning for an upgrade, IBM Software Services for Business Analytics can assist you to assess, plan, and execute your upgrade.

To start the process of engaging IBM, contact us at .


Cross reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos 8 Business Intelligence AIX, HP-UX, HP Itanium, Linux, Solaris, Windows 10.1, 10.1.1, 8.3, 8.4, 8.4.1

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Document information


More support for:

Cognos Business Intelligence

Software version:

8.3, 8.4, 8.4.1, 10.1, 10.1.1, 10.2

Operating system(s):

AIX, HP Itanium, HP-UX, Linux, Solaris, Windows

Reference #:

1633817

Modified date:

2013-04-10

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