Troubleshooting
Problem
Client is unable to execute an existing Analyst macro in Planning Administrator or in Analyst from the Planning Administration/Analyst/Planning server using the Cognos services account. The same macro (as well as other macros) from a different library executes successfully in both Planning Administrator or in Analyst.
Symptom
Details of error on Planning - Administrator console:
Machine details: 'Domain\ Server Name'
User details: 'Domain\user
Process ID/Thread ID: xxxx.xxxx
Unable to execute Analyst Macro step 'Execute Analyst Macro.'
Unable to execute macro 'GUID'
Unable to invoke 'APMacroExecute2'.
Function "GetFile" caused a "FILE TIED" on line 8
See the log file for further details.
Planningerrorlog.csv Error:
Unable to invoke 'APMacroExecute2'.
Function "GetFile" caused a "FILE TIED" on line 8
See the log file for further details.
Cause
Full administrative rights to "Cognos", the domain account on the Cognos server were not fully granted.
Environment
Windows 2008 R2 64-bit
EP 10.1 hotsite 609
Resolving The Problem
Full administrative rights to "Cognos", the domain account on the Cognos server were fully granted.
Following this, the Analyst Macro executed successfully from the Analyst and the Planning Administrator on the Cognos Planning/Planning Administration/Analyst server using the Cognos services account.
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Document Information
Modified date:
15 June 2018
UID
swg21633294