IBM Support

Message ID: CRIMG1029E - unable to launch Packaging Utility as a non-administrator user

Technote (troubleshooting)


When an administrator account is used to install IBM Packaging Utility, non administrator users cannot launch Packaging Utility.

Resolving the problem

There are alternatives to the instructions provided in error message CRIMG1029E.
Option #1 - User can install and run Packaging Utility without using a root account:

  1. As non-admin user, install IBM Installation Manager by running userinst
  2. Launch Installation Manager (non-admin version) > Install Packaging Utility

Option #2 - User can redirect the application data location by using the -data option:
  1. Open a terminal window
  2. Go to /Applications/IBM/PackagingUtility/
    Note: The Packaging Utility default install directory for other supported UNIX platforms is /opt/IBM/Packaging Utility/
  3. Run ./IBMPU -data <your new location>
    Note: Users cannot use a system variable to specify the application data location: ./IBMPU -data $HOME/var/ibm/PackagingUtility

Option #2 saves disk space if there is another version of Installation Manager that is owned by root. Since this option allows users to choose a location for the application data; the users must inform IBM Support staff if this has been used when contacting IBM for Packaging Utility issues.

Document information

More support for: IBM Installation Manager
IBM Packaging Utility

Software version: 1.6.2

Operating system(s): AIX, Linux, OS X, Solaris

Reference #: 1633291

Modified date: 06 December 2014

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