BVC-AUT-0201 Error during login Re-type user name and password when trying to sign in with Series7 user who was imported into business viewpoint studio

Technote (troubleshooting)


Problem(Abstract)

In business viewpoint studio when importing users from a series7 namespace these users are unable to login They receive: BVC-AUT-0201 Error during login. Re-type user name and password.

Symptom

BVC-AUT-0201 Error during login. Re-type user name and password.


Cause

In access manager user properties the user identity (general tab) must be identical to the userid (User signons) ex If the user identity is Smith, John then the user id must be Smith, John as well.

Resolving the problem

Change either the user identity or the userid so that they match each other.

Make sure that the user is part of a user class

If you do have to change either the user identity or the userid and it is different from what is currently shown under users in business viewpoint studio you will need to remove the user and re-import them into business viewpoint studio.

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Document information


More support for:

Cognos Business Viewpoint
Business Viewpoint

Software version:

10.1.1

Operating system(s):

Windows

Reference #:

1632997

Modified date:

2014-02-11

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