Unable to download files from Decision Center over SSL on IE7 or IE8

Technote (FAQ)


Why do I get an error when trying to download a document using Internet Explorer?


When connecting to Decision Center via HTTPS, downloading a document, such as a ruleset archive, throws the following error in IE 7 or 8:

Internet Explorer cannot download RulesetGeneratorServlet from localhost. Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.


This behavior is related to a limitation in Internet Explorer, discussed here:


Apply the suggested workaround depending on your IE version.

Cross reference information
Segment Product Component Platform Version Edition
Business Integration WebSphere ILOG JRules Modules:Rule Team Server (RTS) Windows 7.1

Document information

More support for:

IBM Decision Center
Modules:Rule Team Server

Software version:

7.5, 8.0

Operating system(s):

Platform Independent

Reference #:


Modified date:


Translate my page

Content navigation