CTGIN2186E: Creation of one or more JMS queues failed during Fix Pack Install
During the 18.104.22.168 fix pack install you may receive the error CTGIN2186E: Creation of one or more JMS queues failed
The fix pack will show the following error on screen showing it cannot find the queue and errors out trying to create it when the queue is already there.
ENTER:checkJMSQueue. scope= ctgCell01(cells/ctgCell01|cell.xml#Cell_1) , qName= CQIN ,jndiName= jms/maximo/int/queues/cqin
EXIT: checkJMSQueue(scope,qName,jndiName). The queue was not found. It will be created. RC=0
Creating the JMSQueue -> CQIN
exception: TYPE: com.ibm.ws.scripting.ScriptingException VALUE: com.ibm.ws.scripting.ScriptingException: com.ibm.websphere.management.exception.ConnectorException
org.apache.soap.SOAPException: [SOAPException: faultCode=SOAP-ENV:Client; msg=com.ibm.ws.messaging.admin.command.AdminCommandException
Server stack trace
JMXTransformException java.lang.ClassNotFoundException: com.ibm.ws.messaging.admin.command.AdminCommandException
This can be caused by the JMS queue configuration having the NAMES created in lower case when the install is looking for upper case it cannot find them.
Diagnosing the problem
From the WebSphere console expand resources and select Queues. Set the Scope to Cell=ctgCell01.
From the list ensure the following queues exist and the name is in upper case (if the error shows the queues in upper case)
Resolving the problem
If the queues exist but are in lower case modify the names to be upper case. If they do not exist create then four queues mentioned above.