IBM Support

IBM Connections metrics - "group by" department is not displaying correctly

Technote (troubleshooting)


When using IBM Connections metrics, viewing the "group by" option, and filtering by department, the display is incorrect.


Access IBM Connections metrics application and click on the "people" metrics on the left. Select "department" from the "group by" drop down. The displayed "Number of unique authenticated visitors" graph will display "Unknown 100%"

Resolving the problem

Please refer to this documentation:

Open the Metrics configuration file, metrics-config.xml, and change this line:

<mapping metricsName="attribute2" profilesName="" />


<mapping metricsName="attribute2" profilesName="" />

Then save all changes and restart the server on which Metrics is deployed.

Document information

More support for: IBM Connections

Software version: 4.0

Operating system(s): Windows

Software edition: All Editions

Reference #: 1631479

Modified date: 20 March 2013

Translate this page: