Rational Robot APPCRASH at remote suite run

Technote (troubleshooting)


Problem(Abstract)

Attempts to run an IBM Rational Robot script through an IBM Rational Quality Manager (RQM) test case or suite result in an abnormal end without error message from any Rational product.

Symptom

Steps to reproduce


  1. Start the test case or suite.

  2. Observe the Robot dialog "The specified Log already exists. Do you want to overwrite?"





  3. Wait about 3 s.


  4. Observe that Robot end abnormally without error message.


  5. Observe the Windows APPCRASH error.


The Windows crash report has the following content.


Problem signature:

  Problem Event Name: APPCRASH

  Application Name: rtrobo.exe

  Application Version: 2006.0.0.923


Cause

The cause is unknown.

Resolving the problem

WORKAROUND


  1. Click Tools > GUI Playback Options > Log.

  2. Clear the checkbox Prompt before overwrite log.




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Document information


More support for:

Rational Robot
Integrations: IBM

Software version:

7.0.3.9

Operating system(s):

Windows

Reference #:

1631403

Modified date:

2013-04-05

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