Windows OS Agent terminated.

Technote (troubleshooting)


Problem(Abstract)

Windows OS Agent terminated on Windows 2000 during collecting logical disk information.

Symptom

When the drive letter was shown like "HarddiskVolume#" in perfmon instead of the assigned drive letter like "C:" on Windows 2000, Windows OS Agent terminated during collecting data of logical disk attribute group.
This issue did not occur on Windows 2003 or later.


Cause

Windows OS Agent should get the drive letter.

Environment

Windows 2000

Resolving the problem

Please correct the drive letter in the Disk Management on Windows 2000.

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Document information


More support for:

Tivoli Components
ITM Agent Windows V6

Software version:

06.2.2.0

Operating system(s):

Windows 2000

Reference #:

1631381

Modified date:

2014-03-03

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