IBM Support

Some users have the Reports --> Export Data option grayed out in the Excel Add In

Technote (troubleshooting)


What security configuration does the group the user is a member of
require to enable this option for them?

Resolving the problem

Adding the 'Reports - Controller Link and Transfer/External data/Import from Flat Files to the menu group for the user.

Document information

More support for: Cognos Controller

Software version: 10.1.1

Operating system(s): Windows

Reference #: 1628304

Modified date: 13 March 2013

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