Launch HP ALM td:// and tds:// links do not work when the HP server URL uses the default port

Technote (troubleshooting)


Problem(Abstract)

If the HP ALM Server URL set in the Adapter Properties page does not have a port number, the Launch HP ALM links do not work.

Symptom

For instance, this URL works:

http:/myserver.com:8080/qcbin


But a URL like this does not work:

http://myserver.com/qcbin


The td:// URL that is created has a :-1 in it for the port number.

Cause

This issue was identified as a product defect.

Resolving the problem

This problem is fixed in Rational Lifecycle Integration Adapters Standard Edition 1.1..

WORKAROUND:

When you set the HP ALM Server URL on the Adapter Properties page at
http:// myserver.com:9443/hpqm/admin use either:

  • :80 (for http)
    or
  • :443 (for https) for the port number.

Related information

Latest support documents

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Document information


More support for:

Rational Lifecycle Integration Adapters
Rational Adapter for HP ALM

Software version:

1.0, 1.0.0.1

Operating system(s):

Linux, Windows

Software edition:

Standard

Reference #:

1628285

Modified date:

2013-09-23

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