IBM Electronic Support Education for Q1 Labs Customers

News


Abstract

In preparation for the Q1 Labs Support transition to IBM Support Systems on April 1, 2013, IBM Security Systems will host instructor-led webcasts entitled IBM Electronic Support for Q1 Labs Customers.

There are two sessions remaining, please scroll down to view details for each session.
- Session 2 - Thursday, March 28, 2013 8:00 PM - 9:30 PM CDT
- Session 3 - Wednesday, April 3, 2013 11:00 AM - 12:30 PM CDT

Content

The instructor will review IBM Electronic Support tools and will also provide an overview of changes resulting from the Q1 Labs Support transition. The content does not vary by session and multiple sessions are held at different dates and times to better accommodate customer schedules, The first session was recorded and we've included a link to the replay and presentation materials below.

Session 1 - Replay and Presentation Materials

Click here to access the replay and presentation materials

Session 2 - Thursday, March 28 from 8:00 PM - 9:30 PM CDT
PARTICIPANT ACCESS INFORMATION
========================================================
Visual Participant Access - IBM Smartcloud Meeting information:
https://www.ibm.com/collaboration/meeting/join?schedid=srudkin
Passcode: Q1Labs

If you are unable to access the meeting via the link above, retry using the information below:
https://www.ibm.com/collaboration/meeting/
Meeting ID: srudkin
Passcode: Q1Labs

Audio Participant Access - Find your local telephone access numbers below
========================
Leader: STEVE RUDKIN
Passcode: 6288082

Session 3 - Wednesday, April 3, 2013 11:00 AM - 12:30 PM CDT
PARTICIPANT ACCESS INFORMATION
========================================================
Visual Participant Access - IBM Smartcloud Meeting information:
https://www.ibm.com/collaboration/meeting/join?schedid=srudkin
Passcode: Q1Labs

If you are unable to access the meeting via the link above, retry using the information below:
https://www.ibm.com/collaboration/meeting/
Meeting ID: srudkin
Passcode: Q1Labs

Audio Participant Access - Find your local telephone access numbers below
========================
Leader: STEVE RUDKIN
Passcode: 3419169

Hide details for Audio Participant Access - Teleconference Numbers by CountryAudio Participant Access - Teleconference Numbers by Country

Country   Toll Numbers Freephone / Toll Free Number
ARGENTINA 0800-777-0483
AUSTRALIA ADELAIDE 61-8-8121-4875 1-800-993-891
AUSTRALIA BRISBANE 61-7-3102-0977 1-800-993-891
AUSTRALIA CANBERRA 61-2-6100-1977 1-800-993-891
AUSTRALIA MELBOURNE 61-3-9010-7746 1-800-993-891
AUSTRALIA PERTH 61-8-9467-5256 1-800-993-891
AUSTRALIA SYDNEY 61-2-8205-8111 1-800-993-891
AUSTRIA 43-1-92-80-299 0800-005-020
BELGIUM 32-2-403-1045 0800-4-9978
BRAZIL 55-11-3958-0769 0800-8911977
CANADA 866-845-8496
CHILE 1230-020-0254
CHINA CHINA A 86-400-810-4775 10800-712-1319
CHINA CHINA B 10800-120-1319
COLOMBIA 01800-9-156417
CZECH REPUBLIC 420-2-25-98-56-22 800-700-227
DENMARK 45-7014-0277 8088-6033
ESTONIA 800-011-1111
FINLAND 358-9-5424-7148 0-800-1-13084
FRANCE LYON 33-4-26-69-12-92 080-510-1036
FRANCE MARSEILLE 33-4-86-06-00-92 080-510-1036
FRANCE PARIS 33-1-70-70-74-22 080-510-1036
GERMANY 49-69-2222-7802 0800-000-3328
GREECE 30-80-1-100-0678 00800-12-6968
HONG KONG 852-3001-3847 800-930-445
HUNGARY 36-1-700-8818 06-800-17998
INDIA INDIA A 91-22-61501632 000-800-852-1232
INDIA INDIA B 000-800-001-6218
INDIA INDIA C 1800-300-00465
INDONESIA 001-803-011-3781
IRELAND 353-1-431-9713 1800-932-282
ISRAEL 1-80-9214888
ITALY MILAN 39-02-3601-0952 800-986-557
ITALY ROME 39-06-8751-6065 800-986-557
ITALY TORINO 39-011-510-0165 800-986-557
JAPAN OSAKA 81-6-7739-4776 00531-12-1855
JAPAN TOKYO 81-3-5539-5169 00531-12-1855
LATVIA 8000-2931
LUXEMBOURG 352-27-000-1355 8002-9341
MALAYSIA 1-800-80-2326
MEXICO GUADALAJARA (JAL) 52-33-3208-7391 001-866-886-2374
MEXICO MEXICO CITY 52-55-5062-9191 001-866-886-2374
MEXICO MONTERREY 52-81-2482-0691 001-866-886-2374
NETHERLANDS 31-20-718-8518 0800-020-1250
NEW ZEALAND 64-9-970-4753 0800-446-096
NORWAY 47-21-59-00-54 800-10097
PANAMA 011-001-800-5072068
PERU 0800-53780
PHILIPPINES 63-2-858-3740
POLAND 00-800-1212016
PORTUGAL 8008-60385
ROMANIA 40-31-630-01-22
RUSSIA 8-10-8002-9693011
SAUDI ARABIA 800-8-110015
SINGAPORE 65-6883-9213 800-120-4336
SLOVAK REPUBLIC 421-2-322-422-32 0800-002079
SOUTH AFRICA 080-09-98844
SOUTH KOREA 82-2-6744-1067 00798-14800-6849
SPAIN 34-91-414-29-40 800-098-585
SWEDEN 46-8-505-78-553 0200-890-172
SWITZERLAND 41-44-580-7529 0800-001-028
TAIWAN 886-2-2795-7363 00801-137-710
THAILAND 001-800-1206-65645
TURKEY 00-800-151-0841
UNITED ARAB EMIRATES 8000-35702381
UNITED KINGDOM BIRMINGHAM 44-121-210-9032 0800-376-8334
UNITED KINGDOM GLASGOW 44-141-202-3232 0800-376-8334
UNITED KINGDOM LEEDS 44-113-301-2132 0800-376-8334
UNITED KINGDOM LONDON 44-20-7108-6315 0800-376-8334
UNITED KINGDOM MANCHESTER 44-161-601-1432 0800-376-8334
URUGUAY 000-413-598-3406
USA 1-210-795-1099 866-803-2145
VENEZUELA 0800-1-00-3751

Cross reference information
Segment Product Component Platform Version Edition
Security IBM Security QRadar Collectors Security QFlow Collectors
Security IBM Security QRadar Risk Manager Not Applicable
Security IBM Security QRadar Log Manager Not Applicable
Security IBM Security QRadar Network Anomaly Detection Not Applicable
Security IBM Security QRadar VFlow Collector Not Applicable

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Document information


More support for:

IBM Security QRadar SIEM

Software version:

7.0, 7.1

Operating system(s):

Linux, Windows

Software edition:

All Editions

Reference #:

1628136

Modified date:

2013-03-13

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