IBM Support

Error message SRC=0001 TRC=2044L PRC=3310 when sending big files - IBM Sterling Connect:Express for UNIX

Technote (troubleshooting)


Problem(Abstract)

IBM Sterling Connect:Express for UNIX error message SRC=0001 TRC=2044L PRC=3310 when sending big files

Symptom

Sending small files of 1Kb size works fine, but when sending big size files, the transfer times out with the error message SRC=0001 TRC=2044L PRC=3310 in the log file .


Environment

IBM Sterling Connect:Express for UNIX 1.5.0 and IBM Sterling Secure Proxy 3.3.01 - Patch 22, Build 162

Diagnosing the problem

Check the version of IBM Sterling Secure Proxy.
Set up trace for the PeSIT adapter the following way: adapter > advanced > Logging level = DEBUG
Set up the trace for the node the following way: Netmap > select nodename > edit > advanced > Logging level = DEBUG

Resolving the problem

Upgrade to IBM Sterling Secure Proxy 3.4.1, patch 6.

Cross reference information
Segment Product Component Platform Version Edition
Commerce Sterling Secure Proxy

Document information

More support for: Sterling Connect:Express for UNIX
Extensions

Software version: 1.5

Operating system(s): Linux

Reference #: 1628046

Modified date: 09 January 2017