IBM Sterling Connect:Express for Unix error message SRC=0001 TRC=2044L PRC=3310 when sending big files.

Technote (troubleshooting)


Problem(Abstract)

IBM Sterling Connect:Express for Unix error message SRC=0001 TRC=2044L PRC=3310 when sending big files

Symptom

Sending small files of 1Kb size works fine, but when sending big size files, the transfer times out with the error message SRC=0001 TRC=2044L PRC=3310 in the log file .


Environment

IBM Sterling Connect:Express for UNIX 1.5.0 and IBM Sterling Secure Proxy 3.3.01 - Patch 22, Build 162

Diagnosing the problem

Check the version of IBM Sterling Secure proxy.
Set up trace for the PeSIT adapter the following way: adapter > advanced > Logging level = DEBUG
Set up the trace for the node the following way: Netmap > select nodename > edit > advanced > Logging level = DEBUG

Resolving the problem

Upgrade to IBM Sterling Secure Proxy 3.4.1, patch 6.

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Document information


More support for:

Sterling Connect:Express
Extensions

Software version:

1.5

Operating system(s):

Linux

Reference #:

1628046

Modified date:

2013-07-11

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