ITCAM4Tx WRT missing workspaces links : Top 5 Worst Clients, Client details, Top 5 Worst servers

Technote (FAQ)


Question

ITM TEP Web Response Time workspaces, like Top5 Worst xxx, Client Availability summary, Server Availability summary are not available from "Clients" -> right mouse click -> workspace. why?

Cause

User account permissions used to log-on to the TEP portal does not have "Workspace Administration mode" permission enabled.

Answer

Using ITM TEP, from the main menu bar icons, select : -> Administer users" -> Select your user account, for example 'sysadmin' -> Permissions -> Workspace Administration -> Enable the option "Workspace Administration mode".

see attached AdminUsers-WorkspaceAdministrationMode.PNG


Then check again if your workspaces now appears as links from WRT -> "Clients" -> right mouse click -> workspace -> <workspace names>.

see attached WithWRTWorkspaceLinks.PNG


Product Alias/Synonym

itcam itcam4tx itcamfortx cam4t

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Document information


More support for:

Tivoli Composite Application Manager for Transactions

Software version:

7.1, 7.2, 7.3

Operating system(s):

AIX, AIX 6.1, AIX 64bit, Linux, Solaris, Windows

Reference #:

1627947

Modified date:

2013-03-20

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