Welcome page in Business Space is missing after installation of fixpack
After installing a fixpack, particularly 22.214.171.124, you may find that you are not able to see the Welcome Space, for the Business Space product.
You experience issues loading the welcome page in Business Space after installing fixpack 126.96.36.199.
The nls resources are a part of BusinessSpaceHelp.ear. Failure to upgrade this ear file may trigger this issue.
Diagnosing the problem
1. Check and see if the issue is related to the fixpack upgrade.
2. Check and see if the welcome page is the only item experiencing issues.
3. Check the error messages to verify that the failure is caused by nls resources.
Resolving the problem
Uninstall and reinstall BusinesssSpaceHelp.ear from the installable location. If necessary, you might also need to restart the application, and the servers.
More support for:
WebSphere Business Monitor
Software version: 188.8.131.52
Operating system(s): AIX, Linux, Solaris, Windows
Reference #: 1627918
Modified date: 11 March 2013