Exit code 8096 AND Java core at start Rational Functional Tester v8.3

Technote (troubleshooting)


Problem(Abstract)

Attempts to start an Eclipse shell of IBM Rational Functional Tester (RFT) result in error "Java was started but returned ... "

Symptom

The Java error occurs just after you start RFT.

You can start RFT in a new workspace successfully, but if you start RFT again in the same workspace, the Java error occurs again.


After RFT's abnormal end, you get a Java core.




In the Java core you see the following entry.

3XMTHREADINFO3           Java callstack:

4XESTACKTRACE                at sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(Native Method)

4XESTACKTRACE                at sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getAuthHeader(NTLMAuthSequence.java:80)

4XESTACKTRACE                at sun/net/www/protocol/http/ntlm/NTLMAuthentication.setHeaders(NTLMAuthentication.java:217)

5XESTACKTRACE                   (entered lock: sun/net/www/protocol/http/ntlm/NTLMAuthentication@0x425DDB08, entry count: 1)

The following actions do not improve the situation.

  • -Clean start
  • Disabling the virus scanner.
  • Deleting temp files.
  • Log in as admin user.
  • Re-installation.

RFT 8.2.2.1 functions error free.

Cause

The cause was identified as a defect in the Java Runtime Environment (JRE) under APAR PM81263.

Resolving the problem

WORKAROUND

Change the network connections.

  1. Click Window > Preferences > General > Network Connections.

  2. Change the Active Provider to Direct.


In this way RFT will not connect to a proxy server.

REMARK

To deploy a fixed JRE, you need to use the JRE with the fix implemented. RFT cannot run with a JRE with a test fix.

Related information

8096 ... when RFT connects to licence server

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Document information


More support for:

Rational Functional Tester
Eclipse

Software version:

8.3, 8.3.0.1

Operating system(s):

Windows

Reference #:

1627887

Modified date:

2013-05-14

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