IBM Support

Enterprise Extender links fail to start with AIX 6.1 TL08 or AIX 7.1 TL02

Flash (Alert)


After upgrading AIX 6.1 to TL08 or AIX 7.1 to TL02, Enterprise Extender (EE) HPR/IP links fail to start.


A message similar to this will be recorded in the sna.err log:
2013-03-04 13:48:23 EST 2560-101(0-0) E (snalab23)
LDLC command frame retry limit exceeded
Link                   = EELINK
Port                   = IPP0
DLC                    = IPL0
Local address          = IPv4: snalab23 ( SAP=4
Destination address    = IPv4: SAP=4
Local UI address       = IPv4: snalab23 ( SAP=4
Destination UI address = 0
ACK timer duration     = 2000
Retry limit            = 10

AIX levels that are affected:
AIX 6.1 TL08 SP00 (oslevel -s returns 6100-08-00-xxxx)
AIX 6.1 TL08 SP01 (oslevel -s returns 6100-08-01-xxxx)
AIX 6.1 TL08 SP02 (oslevel -s returns 6100-08-02-xxxx)
AIX 7.1 TL02 SP00 (oslevel -s returns 7100-02-00-xxxx)
AIX 7.1 TL02 SP01 (oslevel -s returns 7100-02-01-xxxx)
AIX 7.1 TL02 SP02 (oslevel -s returns 7100-02-02-xxxx)

A fix is available.
Contact AIX support to obtain the fix:
AIX 6.1 APAR IV37701
AIX 7.1 APAR IV37783

Related information

A Japanese translation is available

Cross reference information
Segment Product Component Platform Version Edition
Networking IBM Communications Server for Data Center Deployment All AIX

Product Alias/Synonym

csaix cs/aix commserver aixsna sna

Document information

More support for: Communications Server for AIX

Software version: 6.0, 6.1, 6.3, 6.3.1, 6.4,,,,,

Operating system(s): AIX

Reference #: 1627790

Modified date: 01 May 2013