IBM Support

Worklight Studio installation errors occur on Helios

Technote (troubleshooting)


When you try to install Worklight from the Eclipse Marketplace, it fails in Eclipse Helios (3.6.2). The problem does not occur with Eclipse Indigot (3.7.2) or Juno (4.2.1).


An error message is presented shortly after installation begins and the text is similar to the following text:

Cannot complete the install because one or more required items could not be found.
  Software being installed: IBM jQuery Mobile Tools 5.0.5001.v20121214_1542 ( 5.0.5001.v20121214_1542)
  Missing requirement: IBM Web Editor Common 1.1.0.v20121012_0113 ( 1.1.0.v20121012_0113) requires 'bundle org.eclipse.wst.css.core [1.1.403,2.0.0)' but it could not be found
  Cannot satisfy dependency:
    From: Rich Page Editor Base 1.0.200.v20121101_1546 ( 1.0.200.v20121101_1546)
    To: [1.0.200.v20121019_2352]
  Cannot satisfy dependency:
    From: Rich Page Editor - HTML 1.0.200.v20121019_2352 ( 1.0.200.v20121019_2352)
    To: bundle [1.0.0,2.0.0)
  Cannot satisfy dependency:
    From: IBM Worklight Studio 5.0.5001.v20121217_1857 ( 5.0.5001.v20121217_1857)
    To: 1.0.200
  Cannot satisfy dependency:
    From: IBM jQuery Mobile Tools 5.0.5001.v20121214_1542 ( 5.0.5001.v20121214_1542)
    To: 5.0.5001


The issue is related to how Helios manages the plugins it has installed.

Resolving the problem

To work around the Helios issue, follow these steps.

  • 1. Select Window > Preferences.
    2. Select Install/Update > Available Software Sites.
    3. Scroll the list and ensure that each Eclipse-related site is selected.
    4. Click OK.
    5. Select Help > Check for Updates.
    6. Let Eclipse install everything that is available.

The result of this action clears up the issue in Helios. At this point, the installation of Worklight from Eclipse Marketplace works as expected.

Cross reference information
Segment Product Component Platform Version Edition
Mobile- Speech and Enterprise Access IBM Mobile Foundation Studio AIX, HP-UX, Linux, Mac OS X, Solaris, Windows 5.0.5, Consumer, Enterprise

Document information

More support for: IBM Worklight

Software version: 5.0.5,

Operating system(s): AIX, HP-UX, Linux, OS X, Solaris, Windows

Software edition: Consumer, Enterprise

Reference #: 1627578

Modified date: 15 April 2013

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