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Intermittent issue when using IBM SmartCloud™ Notes® web with Chrome version 25 or later


Technote (troubleshooting)


Problem

SmartCloud Notes web mail, calendar, contacts or notebook tabs may fail to load content properly when the browser being used is Chrome version 25 or later. Other supported browsers do not exhibit the problem.

Symptom

The following error is displayed: "Error encountered retrieving data: Unable to connect to your Web server. Please retry your action at a later time."


Resolving the problem

This issue is under investigation.

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Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

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Document information

IBM SmartCloud Notes

LotusLive Notes web


Software version:
Not Applicable


Operating system(s):
Platform Independent


Reference #:
1627346


Modified date:
2013-03-18

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