An IBM ECM FileNet P8 eForm (eForm) Workflow policy is launched with a customised close button. When you click on this button, the eForm will close, but a dialogue will still appear referencing the html file defined in the policies Region Layout settings.
The dialogue which is referenced under the Configure Default Regions Banner field; step 2 of the eForms workflow policy wizard; appears when you close the eForm.
This is caused by the customised close method defined in the FormUtil.js file, located in ..\AE\Workplace\js\ folder.
Resolving the problem
- Remove customised close method added to FormUtil.js file, located in ..\AE\Workplace\js\ and revert back to original close method in the java script.
- Rebuild IBM ECM FileNet Application Engine (AE) EAR file.
- Uninstall and redeploy the AE EAR file in the application server.