Technote (troubleshooting)
Problem(Abstract)
When you install Registry Services through IBM Installation Manager, Registry Services queries return URLs without the fully qualified domain name.
Symptom
After you complete the full installation of Jazz for Service Management, if you try to run a Registry Services query, the URLs returned in the rdf:about and the rdf:resource fields might not contain the fully qualified domain name.
For example, your query can return URLs such as http://ACI-JazzSM:16310/oslc/pr/collection, when the expected result is http://ACI-JazzSM.tivlab.austin.ibm.com:16310/oslc/pr/collection
Resolving the problem
If the URLs returned in your Registry Services queries do not contain the fully qualified server name, use the public URL configuration command to set the server name with the fully qualified name.
Open the command window
Run 'frs config -set public.url=URL', where "URL" is the fully qualified server name. For example, frs.bat config -set public.url=http://jazzsm.somelab.locale.ibm.com:8090
Related information
Public URL configuration command
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