IBM Support

The context is not initialized error is generated when launching a FileNet eForms workflow policy from Workplace.

Troubleshooting


Problem

All users experience the context is not initialized error when launching a FileNet eForms workflow policy from Workplace.

Symptom

        Here is the details error message :

        Error Message:
        The context is not initialized.

        Exception Class:
        com.filenet.eforms.api.FormException

        Stack Trace:


          com.filenet.eforms.api.FormException: The context is not initialized.
          at com.filenet.eforms.core.integration.ContextImpl.getCurrent (ContextImpl.java:28)
          at com.filenet.eforms.api.Context.getCurrent (Context.java:49)
          at com.filenet.eforms.toolkit.server.providers.P8UserContextProvider.getLocale (P8UserContextProvider.java:22)
          at com.filenet.eforms.core.integration.services.UserContext.getLocale (UserContext.java:29)
          at com.filenet.eforms.core.integration.services.UserContext.getLanguage (UserContext.java:39)
          at com.filenet.eforms.core.integration.services.UserContext.getLocalization (UserContext.java:49)
          at com.filenet.eforms.core.integration.services.UserContext.getString (UserContext.java:109)
          at com.filenet.eforms.core.platforms.PlatformImpl.getByTemplateMimeType (PlatformImpl.java:67)
          at com.filenet.eforms.api.Platform.getByTemplateMimeType (Platform.java:81)
          at com.filenet.eforms.toolkit.server.servlet.GetFormServlet$GetFormRequest.handleWorkflowPolicy (GetFormServlet.java:1398)
          at com.filenet.eforms.toolkit.server.servlet.GetFormServlet$GetFormRequest.handleForm (GetFormServlet.java:373)
          at com.filenet.eforms.toolkit.server.servlet.GetFormServlet$GetFormRequest.getForm (GetFormServlet.java:254)
          at com.filenet.eforms.toolkit.server.servlet.GetFormServlet$GetFormRequest.access$100 (GetFormServlet.java:130)
          at com.filenet.eforms.toolkit.server.servlet.GetFormServlet.doGet (GetFormServlet.java:85)
          at javax.servlet.http.HttpServlet.service (HttpServlet.java:743)
          at javax.servlet.http.HttpServlet.service (HttpServlet.java:856)
          at com.ibm.ws.webcontainer.servlet.ServletWrapper.service (ServletWrapper.java:1213)
          at com.ibm.ws.webcontainer.servlet.ServletWrapper.service (ServletWrapper.java:1154)
          at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter (WebAppFilterChain.java:145)
          at com.filenet.ae.toolkit.server.servlet.filter.SecurityPluginFilter.doFilter (SecurityPluginFilter.java:164)
          at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter (FilterInstanceWrapper.java:190)
          at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter (WebAppFilterChain.java:130)
...

...

Cause

The following section is missing from the eForms-integration.xml file :

<platform platformID="filenet"
templateMimeType="application/x-filenet-itxformtemplate"
templateFilenameExtension="itx"
dataMimeType="application/x-filenet-formdata"
dataFilenameExtension="ifx"
readOnlySupported="true"
pageTabConfigurationSupported="true"
toolbarRelocationSupported="true"
offlineSupported="true">com.filenet.eforms.core.platforms.FactoryImpl
</platform>

Environment

AIX, Workplace 4.0.2, P8 eForms 4.0.2

Resolving The Problem

If you install a Fix Pack to WorkplaceXT 1.1.4.x or Application Engine 4.0.2.x, the changes added for 4.0.2.11-P8eF-FP011 or later will be overwritten. In order to resolve this situation, If you install a Fix Pack to WorkplaceXT 1.1.4.x or Application Engine 4.0.2.x after the eForms Fix Pack 4.0.2.11-P8eF-FP011 has been installed, you must run the eForms Fix Pack 4.0.2.11-P8eF-FP011 or later Fix Pack again to reinstate the changes for eForms 4.0.2.11-P8eF-FP011 or a later Fix Pack to WorkplaceXT 1.1.4.x or Application Engine 4.0.2.x.

Alternatively, you can manually edit the eforms-integration.xml file found under the install ../FileNet/config/AE folder for Application Engine or under ../FileNet/config/WebClient folder for WorkplaceXT to include the following section under the <platforms> node:



    <platform platformID="filenet"
    templateMimeType="application/x-filenet-itxformtemplate"
    templateFilenameExtension="itx"
    dataMimeType="application/x-filenet-formdata"
    dataFilenameExtension="ifx"
    readOnlySupported="true"
    pageTabConfigurationSupported="true"
    toolbarRelocationSupported="true"
    offlineSupported="true">com.filenet.eforms.core.platforms.FactoryImpl
    </platform>


NOTE: You must stop and restart WorkplaceXT or Workplace application.

[{"Product":{"code":"SSS275","label":"FileNet eForms"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Eforms for P8","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"4.0.2","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21626380

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