Firewall requirements for MIB Browser Tool

Technote (troubleshooting)


This document applies only to the following language version(s):

English

Problem(Abstract)

With a ITNM GUI only installation server, which ports must be opened for the MIB Browser to work?

Symptom

ITNM core can discover and query devices, yet MIB Browser fails


Environment

ITNM Core installation on one server, ITNM GUI on another server

Diagnosing the problem

Review the ServiceData.cfg file in $NCHOME/etc/precision on the ITNM core server

Resolving the problem

The ITNM GUI only server uses the helper server (ncp_d_helpserv) on the ITNM core to access devices. The important port which must be allowed through any firewall is the ncp_d_helpserv port referenced on the $NCHOME/etc/precision/ServiceData.cfg file.


For example this reference in the file


SERVICE: Helper DOMAIN: NCOMS ADDRESS: 192.168.0.1 PORT: 49440 SERVERNAME: coreserver1 DYNAMIC: YES

port 49440 must be available between the ITNM core server, and the ITNM gui server
for the MIB Browser to properly function.

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Tivoli Network Manager IP Edition
Topology Server

Software version:

3.9

Operating system(s):

AIX, Linux, Solaris, Windows

Reference #:

1626110

Modified date:

2014-03-17

Translate my page

Machine Translation

Content navigation