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TIP 2.2 64-bit install failure on AIX during a startWAS step

Technote (troubleshooting)


Tivoli Integrated Portal installation on AIX fails with "Failed target 'step_0000X_StartWAS'" in the installation log. The systemOut log is not created so the startup failure cause cannot be determined.


The <TIP HOME>/profiles/TIPProfile/logs/server1 directory contains only the native_stderr, native_stdout and startServer logs.

The native_stderr log shows core dump generation and "gpf" (general protection fault) references.

core and javacore files written to <TIP HOME>/profiles/TIPProfile/logs


The XPG_SUS_ENV environment variable is set to ON and prevents the execution of the JVM due to memory constraints.

Resolving the problem

unset the XPG_SUS_ENV environment variable for the install user, and then retry the installation.
unset XPG_SUS_ENV;

Document information

More support for: Tivoli Components
Tivoli Integrated Portal (TIP)

Software version: 2.2

Operating system(s): AIX

Reference #: 1626059

Modified date: 22 January 2016

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