MustGather documents aid in problem determination and save time resolving Problem Management Records
Resolving the problem
Before reproducing the problem, enable the following trace spec on the Deployment Manager(DMGR).
Please provide all of the logs (trace.log, SystemOut.log, SystemErr.log and ffdc) from the Deployment Manager.
Also, if any other processes are having problems, then provide all logs (trace does not need to be enabled) from these servers and their Nodeagents.
What to do next
Once you have collected the MustGather information simply submit the diagnostic information to IBM support.
For a listing of all Technotes, Downloads, and educational materials specific to the On Demand Router, search the WebSphere Extended Deployment support site.