Technote (FAQ)
Question
MustGather documents aid in problem determination and save time resolving Problem Management Records (PMRs).
Answer
Before reproducing the problem, enable the following trace spec on the Nodeagent or Deployment Manager(DMGR)functioning as the APC controller.
com.ibm.ws.xd.comm.*=all:com.ibm.wsmm.comm.Stats*=all:com.ibm.wsmm.comm.NodeStat*=all:com.ibm.wsmm.grm.*=all:com.ibm.ws.xd.workprofiler.*=all:com.ibm.ws.xd.arfm.*=all:com.ibm.wsmm.policing.*=all:com.ibm.wsmm.xdglue.*=all:com.ibm.ws.clustersensor.impl.*=all:com.ibm.apc.*=all:com.ibm.vespa.*=fine:com.ibm.ws.xd.vv.*=all:com.ibm.ws.vm.*=all:vm.pub=all:com.ibm.venture.*=all:com.ibm.ws.xd.admin.utils.*=all:com.ibm.ws.odc.nd.ODCTreeImpl$Save=all
Once you have recreated with above tracing, provide all of the logs (trace.log, SystemOut.log, SystemErr.log, apc.log, ffdc etc) and target.xml from the Deployment Manager.
Also, for any servers that fail to start, please provide logs from the failed servers and the Nodeagent(s) of the failed server(s)
(NOTE: Trace does not have to be enabled on these servers).
Submitting information to IBM Support
After a PMR is open, you can submit diagnostic MustGather data to IBM.
If using ESR, update the PMR to indicate that data has been sent.
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