IIB Mustgather: Problems with MQ FTE on Windows

1. mqsidc
   • When running the mqsidc tool, select the option for 'Broker Collector' and provide the Integration Node and Integration Server names, when prompted.
     See: Running mqsidc for IBM Integration Bus Support
2. Project Interchange and BAR files for the problematic application or message flow
   • You can export your Integration Project(s) into an archive file for easy transmission to IBM Support.
     See the export procedure in: Importing resources from previous versions
3. Traces
   • A service level trace of the Integration Server will capture the FTE agent processing on the Integration Server.
4. FTE Agent information
   • Output the FTEAgent properties:
     • mqsireportproperties {Int.Node} -e {Int.Server} -o FTEAgent -r
   • A directory listing of {MQSI_WORKPATH}/common/FTE

ATTENTION: A good problem description is one of the most important tools IBM needs to analyze your data!
When sending data to IBM, be sure to update your problem ticket with additional information:

• Tell us what errors you saw, where you saw them, and what time they happened.
• Let us know if you made any changes before the problem occurred.
• Share any other observations which you think will help us to better understand the problem.