IBM Support

Unable to login to TM1 Operations Console with certain usernames

Technote (troubleshooting)


If the username is part of a sub-domain and contains an '@' symbol it was not possible to login to TM1 Ops Console.


The @ symbol was not in the valid list of accepted characters for login name


TM1 10.1.1

Resolving the problem

Ensure that the @ symbol is in the Userscreen.jsp file is deleted from the following lines :

<div id="loginUsername"></div>
<input dojoType='dijit.form.ValidationTextBox' id='username' regExp = '[^<>!~`#$%&*()^]+'

Document information

More support for: Cognos TM1
TM1 Operations Console

Software version: 10.1.0, 10.1.1

Operating system(s): Windows

Software edition: All Editions

Reference #: 1625806

Modified date: 20 February 2013