The MyISS Download Center is migrating to a new system and configuration changes are necessary.

Technote (FAQ)


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Question

What impact will the migration of the MyISS Download Center have for any of your IBM Security Systems products?

Cause

The download center for all IBM Security Systems Threat Protection products is migrating to new servers. These new servers are hosted by Flexera Software, Inc. ("Flexera" for short), a third party with whom IBM already partners for product licensing needs. This change will allow IBM to provide improved services to our customers.

Answer

Impact on customers:

- Customers using the MyISS Download Center to manually download products and updates will use a new web location.
- IBM Security Systems products communicating over the Internet to the Download Center for product updates will see an IP address change for the server.

On April 8, 2013 IBM recommends you begin using the new License Key and Download Center at https://ibmss.flexnetoperations.com. This is the same portal you use today for generating and downloading your product's license keys. On this date, new navigation in this existing License Key and Download Center will become accessible to all customers. There will be a new “Downloads” link under "My Software" on the left hand side. If you are not yet a user of the Flexera License Key Center, you may follow the instructions under the link "Register as a guest" on the Flexera License Key and Download Center login page. The MyISS Manual Download Center will remain available until June 30, 2013.

On May 6, 2013, IBM Security Systems Threat Protection products will automatically begin to use a new server IP address. The DNS names xpu.iss.net, update.iss.net and download.iss.net do not change so no change is required for the existing product releases. Flexera Software, Inc., will begin to provide the IP addresses and hosting service for these servers on behalf of IBM as part of this migration step. If your firewall rules explicitly control access to the IBM Security Systems download server, you will need to update your firewall rules. Please visit Technote 1437057 found at http://www-01.ibm.com/support/docview.wss?uid=swg21437057 for full details.

On July 1, 2013 the migration will be complete and download of updates, readme and ISO files will only be available via the Flexera License Key and Download Center. The MyISS portal will continue to provide access to the OneTrust tokens. For a period of time, customers still accessing the MyISS Download Center will be redirected to the new Flexera Download Center at https://ibmss.flexnetoperations.com. Redirection will discontinue on September 1, 2013.

In early November, the IBM Security Download Centers (Automatic and Manual) hosted by Flexera will be ending support for SSL v3. All access to the Download Centers should be via TLS 1.0 or higher. For most users, use of TLS 1.0 or newer is already in place so this is expected to have limited impact, if any. Customers should ensure their web clients are not configured to use or require SSL v3 in order to avoid security issues. None of the supported IBM Security products will be impacted by the removal of SSL v3 support from the Download Centers.


If the above information does not resolve your issue, please contact IBM Security Systems Customer Support.

Related information

Technote 1437057


Cross reference information
Segment Product Component Platform Version Edition
Security RealSecure Network Sensor Linux, Windows 7.0 All Editions
Security Proventia Virtualized Network Security Platform Firmware 3.1, 3.3, 4.1, 4.3, 4.4, 4.5 All Editions
Security Proventia Network Security Controller Firmware 1.0 All Editions
Security Proventia Network Multi-Function Security Firmware 3.14, 3.15, 4.1, 4.2, 4.3, 4.4 All Editions
Security Proventia Network Intrusion Prevention System for Crossbeam Firmware 2.0 All Editions
Security IBM Security Network Intrusion Prevention System Firmware 1.0, 1.5, 1.6, 1.7, 1.8, 2.3 All Editions
Security Proventia Network Intrusion Detection System Firmware 1.4 All Editions
Security Proventia Network Enterprise Scanner Firmware 1.4, 2.1, 2.2, 2.3 All Editions
Security Proventia Endpoint Secure Control Windows 1.0, 1.0.2 All Editions
Security Proventia Desktop Endpoint Security Windows 8.0, 9.0, 10.0, 10.1 All Editions
Security Internet Scanner Software Windows 7.0.2 All Editions
Security IBM Security Virtual Server Protection for VMware Firmware 1.0, 1.1, 1.1.0.1 All Editions
Security IBM Security Network Protection Not Applicable Firmware 5.0 All Editions
Security Tivoli Federated Identity Manager AIX, Linux, Solaris, Windows, HP-UX 6.2.2 All Editions
Security IBM Security Host Protection AIX, HP-UX, Linux, Windows 2.2.2, 7.0 - SR 4.1, 7.0 - SR 4.2, 7.0 - SR 4.3, 7.0 - SR 4.4, 1.0.0 All Editions
Security IBM RealSecure Server Sensor for Windows All Editions
Security IBM RealSecure Server Sensor for Solaris All Editions
Security IBM RealSecure Server Sensor for HP-UX All Editions
Security IBM RealSecure Server Sensor for AIX All Editions

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Document information


More support for:

IBM Security SiteProtector System

Software version:

2.0 SP 7.0, 2.0 SP 8.0, 2.0 SP 8.1, 2.9

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1625720

Modified date:

2013-02-19

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