Java security warning dialog appear when first launching the following applications in Maximo and/or SmartCloud Control Desk, and after clearing the local browser cache, or installing new version of the Java plug-in.
When user opens applications listed below, one of either of the following pairs of dialog boxes is displayed.
QuickPrint (Direct Print only), Assets Topology, Attachimage, Workflow Designer, Workflow Designer Advanced, Dispatching and Application Designer; Scheduler; Change, Actual Configuration Item, Configuration Items, Create Service Request, Self Service Center, Change, Change Schedule, Releases, and Activity Tasks
|Do you want to run this application?
Publisher: International Business Machines Corporation
Location: <web application server hostname/.../?event=loadapp...>
This application will run with unrestricted access which may put your computer and personal information at risk. Run this application only if you trust the location and publisher above.
These applications require that a Java Runtime Environment (JRE) be installed to the local machine and enabled in Internet Explorer or Mozilla Firefox. Recent updates to the JRE display warnings of this type when Java applications are invoked in a browser.
Diagnosing the problem
If you receive this error, check the Java version on your workstation.
Resolving the problem
If available, you may check the box to the left of Do not show this again for apps from this publisher and location above or Do not show again for this app and web site and you will no longer get these warnings,
Fixes for this problem when using JRE 1.7_45 and JRE 1.7_51 or later are included in the most recent Interim Fixes for Maximo Asset Management 188.8.131.52 and in Fix Pack 184.108.40.206 or later. The Interim Fix Pack and Fix Pack are available from Fix Central.
The fixes for this problem are included in Maximo Asset Management 220.127.116.11 and later.
Fixes for this problem when using JRE 1.7_51 or later are included in the most recent Interim Fixes for Maximo Asset Management 18.104.22.168, 22.214.171.124 and 126.96.36.199. These Interim Fixes are available from Fix Central.
Fixes for this problem when using JRE 1.7_51 or later are included in the most recent Interim Fixes for Maximo Asset Management 188.8.131.52 and 184.108.40.206 and in Fix Pack 220.127.116.11 or later. To obtain the Interim Fix or Fix Pack, please contact Maximo support.
SmartCloud Control Desk environments:
|If you are using SmartCloud Control Desk, see Applet security recommendations for Oracle users in the SmartCloud Control Desk product wiki for how this issue impacts SmartCloud Control Desk, and how to address it.|
|Systems and Asset Management||Control Desk||7.5, 7.5.1, 18.104.22.168, 22.214.171.124, 7.5.3|
|Systems and Asset Management||IBM Maximo Asset Management Scheduler||7.5, 7.5.1, 7.5.2|
|Systems and Asset Management||Tivoli Change and Configuration Management Database||AIX, Linux, Windows, Solaris, HP-UX||7.2.1|