Using Internet Explorer only, user goes to the Asset application, and sees a Java version warning dialog.
User opens Assets and sees the following in a dialog box:
An application from the location below is requesting permission to run
Name: com.ibm.tivoli.maximo.asset.topology ...
And you are given the choice of Run with the latest version or Cancel.
This warning is from Java JRE. It appears because Asset Topology Viewer is installed, you have Java JRE 1.7 installed on the workstation, and do not also have Java JRE 1.6 installed.
Resolving the problem
Click on Run with the latest version if you are running Maximo Asset Management 126.96.36.199 or SmartCloud Control Desk 188.8.131.52 or later.
See the links below for more information on enabling and using Asset Topology Viewer.
|Systems and Asset Management||IBM SmartCloud Control Desk|