Cannot access the SCC 5.4 Web UI using IE 8

Technote (troubleshooting)


Problem(Abstract)

Can not access the Sterling Control Center 5.4 Web User Interface using IE8

Symptom

Get an error Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64;
Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E)
Timestamp: Fri, 4 Jan 2013 14:36:12 UTC


Message: Bundle not found: sccResources in resource , locale=en
Line: 14
Char: 89036
Code: 0
URL http://127.0.0.1:58082/sccwebclient/dojo/release/dojo/sccx/layer.js


Cause

System was set to have 127.0.0.1 as a list of websites that force compatibility.

Resolving the problem

Modify the Compatibility View Settings in IE and remove 127.0.0.1 from the list of websites that force compatibility.

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Document information


More support for:

Sterling Control Center

Software version:

5.4, 5.4.0.1

Operating system(s):

HP-UX, Linux, Solaris, Windows

Reference #:

1625651

Modified date:

2013-05-14

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