Cannot access the SCC 5.4 Web UI using IE 8

Technote (troubleshooting)


Problem(Abstract)

Can not access the Sterling Control Center 5.4 Web User Interface using IE8

Symptom

Get an error Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64;
Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E)
Timestamp: Fri, 4 Jan 2013 14:36:12 UTC


Message: Bundle not found: sccResources in resource , locale=en
Line: 14
Char: 89036
Code: 0
URL http://127.0.0.1:58082/sccwebclient/dojo/release/dojo/sccx/layer.js


Cause

System was set to have 127.0.0.1 as a list of websites that force compatibility.

Resolving the problem

Modify the Compatibility View Settings in IE and remove 127.0.0.1 from the list of websites that force compatibility.

Document information


More support for:

IBM Control Center

Software version:

5.4, 5.4.0.1

Operating system(s):

HP-UX, Linux, Solaris, Windows

Reference #:

1625651

Modified date:

2013-05-14

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