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Cannot access the SCC 5.4 Web UI using IE 8


Technote (troubleshooting)


Problem(Abstract)

Can not access the Sterling Control Center 5.4 Web User Interface using IE8

Symptom

Get an error Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64;
Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E)
Timestamp: Fri, 4 Jan 2013 14:36:12 UTC


Message: Bundle not found: sccResources in resource , locale=en
Line: 14
Char: 89036
Code: 0
URL http://127.0.0.1:58082/sccwebclient/dojo/release/dojo/sccx/layer.js


Cause

System was set to have 127.0.0.1 as a list of websites that force compatibility.

Resolving the problem

Modify the Compatibility View Settings in IE and remove 127.0.0.1 from the list of websites that force compatibility.

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Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

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Document information

Sterling Control Center


Software version:
5.4, 5.4.0.1


Operating system(s):
HP-UX, Linux, Solaris, Windows


Reference #:
1625651


Modified date:
2013-05-14

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